Billy Ong
Senior Training Consultant
Qualifications / Professional Membership
  • Chartered Institute of Marketing (UK)
  • Council Member, Malaysian Association of the Chartered Institute of Marketing
  • Certified Sales Consultant, Butler Association Inc (Ohio, USA)
  • Certified Customer Service Trainer, BSN Commercial Bank
  • Certified Trainer, Pembangunan Sumber Manusia Berhad

Relevant Expertise and Work Experience

Billy brings into the consultancy field his immense depth in marketing and sales that spans three decades in diverse industries. A Chartered Marketer (UK) by profession, he now imparts his wealth of experience and knowledge to the next generation of marketing professionals as a lecturer not only in strategic marketing programme but in export marketing as well. His lecturing experience also includes a 2-year part time position with the Institute of Technology MARA lecturing in the Diploma of Tourism Administration.

Prior to embarking into his present venture, Billy spent seven years in the banking sector, the last attachment being BSN Commercial Bank as Manager of Consumer Banking before heading the bank's marketing team in product development.

He has also held many senior positions in major corporations such as:

  • Business Development Manager for Perwira Affin Bank
  • Club Manager for Kelab Darul Ehsan (Perangsang Recreation Berhad)
  • Marketing Manager of the Holiday Inn Group of Hotels
  • Manager of Diners Club Berhad (travel division)
  • Manager of Tan Chong Holdings Berhad (travel division)
  • PR Consultant to General Electric Company (GEC) Malaysia
  • Regional Correspondent for the Hong Kong publishing house, Travel Journals Ltd.
His most notable achievement was his involvement in the turning around of the RM 52.0 million Kelab Darul Ehsan (Selangor Darul Ehsan) in the last recession. He also participated in the charting of the deposit growth for Perwira Affin Bank. Other notable achievement - the recipient of the CEO Book Award at BSN Commercial Bank for his outstanding contributions in strategic planning for the bank. Besides having been a Council Member of the Malaysian Association of the Chartered Institute of Marketing, he is also a member of the Chartered Institute of Marketing and the Malaysian Society For Training and Development (MSTD). Billy is a certified consultant/trainer of Butler Associates Inc (Ohio, USA) and is also a certified trainer in the CITIBANK's customer service programme at BSN Commercial Bank.