Training Series: Performance Improvement Plan

Performance Improvement Plan

Introduction

A performance improvement plan is a formal process used by supervisors to help employees improve performance or modify behaviour. The performance improvement plan, or PIP, as it is sometimes called, identifies performance and/ or behavioural issues (harassment, bullying and victimisation) that need to be corrected and creates a written plan of action to guide the improvement and/ or corrective action. Fundamentally, a PIP is a structured communication tool designed to facilitate constructive discussion between the employee and the supervisor.

Methodology

Highly interactive program which engages mind stimulating case studies, group discussions, role-play and practical sessions. Contents of the training will be customised to fit the organisation’s working environment, policies and current issues. Participants will be assessed with a pre-test & post-test.

Course Objectives

By the end of this course you will be able to:

  • Specifically identify the performance to be improved or the behaviour to be corrected
  • Provide clear expectations and metrics about the work to be performed or behaviour that must change
  • Identify the support and resources available to help the employee make the required improvements
  • Establish a plan for reviewing the employee's progress and providing feedback to the employee for the duration of the PIP
  • Specify possible consequences if performance standards as identified in the PIP are not met

Who should attend

All level of management, supervisors & leaders including all line managers & anyone who’s managing a team.

Program Outlines

MODULE 1: INTRODUCTION TO PIP

  • Poor Performance
  • Identifying Poor Performers
  • What is PIP?
  • Importance of PIPn

    • Activity: Case study

MODULE 2: STEP 1 – DOCUMENT PERFORMANCE ISSUES

  • Identifying areas of improvement
  • Cause & Effect- Ishikawa Diagram
  • Brainstorming on all the areas
  • Established formats

    • Activity: Presentation

MODULE 3: STEP 2 – DEVELOP AN ACTION PLAN

  • Establish an action plan for improvement
  • Specific and measurable objectives – SMART
  • PIP timelines

    • Activity: Brainstorming and presentation

MODULE 4: STEP 3 – REVIEW PERFORMANCE PLAN

  • Review on plan
  • Third party review
  • Justification of time-frame

    • Activity: Role-play
    Activity: Discussion

MODULE 5: STEP 4 – MEET WITH THE EMPLOYEE

  • Introducing improvement plan
  • Employee’s input and feedback
  • PIP Modification

    • Activity: Role-play

MODULE 6: STEP 5 – FOLLOW UP

  • Regular follow-up meetings
  • Discuss and document progress towards objectives
  • Clarification on performance expectations
  • Identify potential roadblocks

    • Activity: Brainstorming

MODULE 7: STEP 6 – PIP CONCLUSION

  • Handling difficult employee
  • Termination
  • Extension of PIP
  • Continue employment

    • Activity: Discussion & presentation

MODULE 8: PRACTICAL SESSION

  • Conducting PIP for a problem identified currently at workplace: Group
  • Conducting PIP for a problem identified among participants/ employee: Individual

    • Activity: Discussion, Brainstorming & Presentation

Facilitator & Details

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Performance Improvement Plan

Date: 09 November & 10 November 2022 (Wednesday & Thursday)

Click HERE to register!