| › The Whole Brain Functions |
- Introduction to the Left and Right Hemispheres
- The HAIR and LEMON model
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| › The Interviewing Process |
- 7 Critical Stages
- Types of Candidate
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| › The Professional Recruitment Personnel |
- 7 Professional Roles
- The 4Cs of a Credible Recruitment Personnel
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| › Processing Information |
- Interviewing Styles
- 7 Key Information
- Basic Clarification Skills
- Verification Skills
- Rating
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| › Handling Difficult Candidates
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- The Talkative Candidate
- The Arrogant Candidate
- The Manipulative Candidate
- Some Difficult Situations
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| › Case Studies and Role Plays |