Ponmalar
People Skills For Managers
A 2-Days Programme
 
Programme Outline
› What Are People?
  • Individuals
  • Messy.
  • Selfish.
  • Fickle.
  • Afraid.
  • Fun.
  • Want To Be Lead.
  • Bottom-line.
  • Generation Gap.

(Workshop No : 1 – QUIZ)

 
› People – Person
  • People-v-Position
  • Well-Rounded
  • Agree-to-Disagree
  • Respect-v-Understanding
 
› Communication Skills
  • Vertical/ Horizontal
  • Language Used
  • Verbal /Written
  • Persuasion/Listening

(Workshop No.2: Group Activity & Presentation)

 
› Patience
  • Leval Head-v-Anger
  • Controlled Demeanour
  • Stress Control
  • Asset/Virtue
 
› Trust Others
  • Operate Out of Vacuum
  • Accelerate Career
  • Develop Employees
 
› Empathy/Genuine Interest
  • Key People Skill
  • Relationship Creation
  • Black and White-v-Effective Relationship
  • Names/Dates/Important Events

(Workshop No.3: Group Activity & Presentation)

 
HOME > OUR TRAINERS & FACILITATORS > Ponmalar > People Skills For Managers
 
 
 
› Flexibility
  • Learn to Shift Gears
  • Views In Current Context
  • Bend Rules/Beliefts
 
› Good and Fair Judgment
  • Power of Observation
  • Selection of Associates / Friends
  • Open Mind
  • Research Facts/ Fiction

(Workshop No.4: Group Activity & Presentation)

 
› Power of Persuasion
  • Argue Convincingly
  • Control Emotions
  • Research Thoroughly
  • Understand Personalities
 
› Negotiation Skills
  • Internal and External Discussion
  • Vendor and Customers
  • Conviction

Language Ability
(Workshop No.5: Group Activity & Presentation)

 
› Body Language Awareness
  • Crucial Non-Verbal Communication
  • Awareness for Positive Results
  • Pit falls to be Observed

(Workshop No.6: Group Activity & Presentation)

 
› Good Manners and Etiquette
  • Use Positive words of appreciation
  • Obvious That Needs Reminding
  • Ensures Accomplishment
 
› Support and Motivate Leadershipe
  • Assist Willingly
  • Support and Encouragement
  • Praise and Recognition
  • Sensitivity to “Human Factor”