• Identify qualities and abilities required for effective management
• Understand your role and responsibilities as manager
• Learn to transition from individual contributor to manager
• Know how to work effectively with a multigenerational workforce
• Understand the nuances when managing remote teams and across the matrix

(Workshop 1: Discussion)

• Identify the challenges to effective performance management
• Understand and conduct performance planning, facilitation and evaluation
• Practice the skill of setting goals, providing effective feedback and conducting alignment discussions

(Workshop 2: Group Activity & Discussion)

• Recognize what effective communication really is
• Understand the communication process
• Know the barriers that can cause derailment and misunderstanding
• Identify the relative importance of face-to-face communication
• Get a firm grasp of the five building blocks of managerial communication
• Learn to match the right communication method with your communication goal
• Identify the challenges and practices when communicating virtually

(Workshop 3: Video & Discussion)

• How to develop people, value differences and encourage honest communication
• Develop your leadership style to gain commitment from employees
• Match your leadership style to the your developmental needs and task at hand

(Workshop 4: Leadership Profiling)

• How does coaching develop, enhance and achieve goals
• Know the requirements and importance of coaching
• Practice coaching and correcting difficult and challenging behaviors
• Identify the differences between coaching and discipline

(Workshop 5: Group Activity & Discussion)

• Define motivation and your role in creating a motivational setting
• The cost of demotivation and disengagement
• Recognize important elements of the motivational process
• Create your own practice for building a motivational climate

(Workshop 6: Video & Case Study)

• Understand the different types of delegation
• Know the benefits and challenges of delegation
• Recognize your comfort with delegation
• How to conduct an effective delegation conversation
• Practice your delegation skills

(Workshop 7: Group Activity & Discussion)