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Dr, William Teh Chin Weng
Performance Management for Measuring ROI
A 2-Days Training Programme
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| Programme Outline |
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| › Overview |
- Workplace analysis
- Common workplace hazards
- Root cause of disorganization
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| › Measurement and Targets |
- Terms of reference in measurement and targets
- Review of goals and targets
- Strategic Management in performance management
- Developing are of focus for different job type
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| › Tools to Measure ROI |
- Departmental and divisional
- Individual job scope/tasks analysis
- Human performance
- Key Results Area (KRA) and performance appraisal systems
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| › Calculate ROI |
- ROI analysis in helping the organization meets its goals
- Before & After Training: Measure hard costs, such as cost per unit, variable costs, operating costs and overhead. Also measure quality indicators, such as scrap, waste, rejects, errors rates, product failures and rework.
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| › Evaluate the Effectiveness of implementation Critical analysis and interactive questioning |
- Practical checklist and feedback
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| › Presentation to Management |
- Performance and competency management framework in action
- Getting the management to buy in
- Implementation, communication and delivery process
- Case study
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