| |
|
|
| |
Daniel Wong
Highly Effective Management Coaching and Mentoring Skills by NLP Approach
A 2-Days Programme |
| |
| Programme Outline |
|
| › MASTERING RELATIONSHIPS |
- Understand the Importance of People
- Know why your work depends on people and your management skills
- Key to the transition: becoming more human
- Build rapport easily with Customers and Staff
- Become proficient at leadership and conflict management
|
| |
| › MASTER THE ART OF COMMUNICATION |
- Share Information With Proficiency
- Become an effective communicator
- Components of effective communication
- The payoff of preparation
- Saying it simply and clearly
- Being human: active listening
|
| |
| › COACHING AND MENTORING |
- Leverage the Resources Available to You
- Understanding Coaching and Mentoring
- Coaching styles: Input and output coaching
- Coaching Process: A coaching model
- Structuring a Mentoring programme
- Who needs mentoring and who makes a good mentor?
- Defining and developing the mentoring relationship
|
| |
| |
| |
|
|
| HOME > OUR TRAINERS & FACILITATORS > Daniel Wong> Highly Effective Management Coaching and Mentoring Skills by NLP Approach |
| |
| |
| |
| › PERFORMANCE MANAGEMENT |
- How to give effective feedback
- Negotiating coaching plans with each employee
|
| |
| › MOTIVATION |
- Traditional motivation models
- Motivating your under-performers
- How to create a motivating team environment
-
Find the right reward for each team member
|
| |
| › DELEGATION |
- Delegate menial tasks so they get done
- Delegate the tough, important jobs to ensure they are done right the first time
- Getting constructive feedback
- Being positive & knowing what it takes
|
| |
| › TAKING IT TO THE NEXT LEVEL |
- Seeking Improvement and Excellence
- Faster, better, cheaper: an effective method for improvement
- Nurturing greatness in your team
- Avoid the pitfalls of management
- Being positive & knowing what it takes
- Getting from where you are to where you want to be.
|
| |
|
 |
