PM Resources Sdn. Bhd.

Being a successful manager requires not only business knowledge, but also coaching and mentoring skills. This course will teach you how to handle the challenges you face in your role as a manager and a leader in a team.

Discover the difference between coaching and mentoring and what you can do to become a better manager. Understand your role in team communication and what you can do to ensure fewer misunderstandings. By applying NLP, the latest and proven scientific communication tool, you will be able to understand how to effectively communicate, deal with conflict and difficult people, and motivate and create a positive team atmosphere.

In this class, you'll learn how to build, motivate, and maintain an effective, high-performing team. Make the most of your employees' skills and abilities by delegating appropriately and avoiding micromanaging. Learn how to link feedback, coaching, performance management, and progressive discipline to ensure top performance and to deal effectively with underperformers.

Objectives

The objective of this programme:

Use the NLP to understand the different personality types and how it affect the organization
Understand the concepts of coaching and mentoring as a key leadership skill
Deal with conflict and difficult people on the team
Understand the NLP communication model and how to avoid obstacles to effective communication
Gain the skill needed to master active listening
Negotiate coaching plans with individuals employees, and learn how to provide effective ongoing feedback
Delegate effectively to both new and experienced employees
Apply the leadership skills of coaching and mentoring to improve and develop their subordinates work performance from where they are to where you want them to be

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