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  Facilitator  
  Ms. Pat PW Yeoh
  
  Trainer & Consultant  
   
   
  Event's Profile  
 
Date : 06 & 07 July 2015
Time : 9am - 5pm
Venue
:
Suite 7-5, Level 7
Wisma UOA II
21, Jalan Pinang
50450 Kuala Lumpur
 
   
  Registration  
  Online Registration, please
  
   
  Registration via Fax,
please download form here
and fax it to (603) 2713 6869.		  
   
  PM Resources' Contact  
 
(603) 2713 6868
(603) 2713 6869
training@pm-resources.com
www.pm-resources.com
/training-series/
 
   
  Sharing  
 
 
   
   
   
  In-house Training  
  Apart from the above program, the following are also available for in-house training:
  
   
 
1. Customer Care and Service Excellence
2. Effective Production Planning & Warehouse Control to Ensure Quality & In Time Delivery to Customers
3. Understanding Goods & Service Tax for Retailing Industry
4. Understanding Goods & Service Tax for Construction & Engineering Industry
5. People Skills for Managers
6. Advance Brainstorming & Mind Mapping for Management Decision Making
7. Sales Negotiation
8. Developing Effective Employee Handbook
 
   
   
 
 
Developing an Effective Employee Handbook
A 1-Day Programme

Date : 06 & 07 July 2015 (Monday & Tuesday)
Time : 9.00 am - 5.00 pm
 
Introduction
 
An employee handbook can be an invaluable tool for an employer, serving to inform employees about company policies, procedures and practices and to communicate expected standards of performance and conduct. A well-designed handbook can positively influence employees’ morale and promote employees’ loyalty. It can also be used to introduce a new employee to an organisation, helping the individual to fit in more easily.
In addition, the handbook can create a sense of consistency of practice that will enhance the employees’ feelings of being treated fairly. The handbook can also serve as a reference guide to help managers and supervisors take appropriate actions in a given situation. Without the handbook, supervisory employees are left to their own devices which can lead to uninformed, inconsistent and possibly illegal decision-making.

A well-drafted employee handbook can be an important tool to avoid liability in employee lawsuits. The employer that clearly states policies against harassment and discrimination, outlines grounds and procedures for termination and follows these guidelines over time will be in the best position to defend against charges in these areas. Distributing a handbook to all employees ensures that the company’s critical standards are accessible to all, and that each employee will have a handy reference when questions arise.
Objectives
 
Upon completion of the programme, the participants will be able to:
  • How to determine Policies, practices and procedures
  • How to Use the handbook to help Eployees Make Adjustment
  • How to tailor information to accommodate changes
  • Using a well written handbook to support employees and supervisor
  • To make clear the difference between a Policy Handbook and a Human Resource Handbook
  • To discuss how to write a Human Resource Handbook
  • To point out pitfalls to avoid in writing a Human Resource Handbook
 
Programme Outline
Module 1: What is a Human Resource (HR) Manual
  • Difference Between the HR Handbook and the Policy Handbook
  • Why do you need a HR Handbook
 
Module 2: How do you know what to tell your employees
  • Finding out what you need to say
  • Using the checklist as an interviewing tools
  • Interviewing the managers
  • Using the checklist as a table of content
  • Thinking through the policies
 
Module 3: Writing Policy Summaries
  • Sample statement for a policy handbook
  • Sample statement for a HR handbook
  • How to write a policy summary
  • About style
    • Exercise #1: Writing for clarity
    • Exercise #2: What’s wrong with this policy summary
    • Exercise #3: Test your knowledge
  • Testing and verifying the contents
 
Module 4: Using Your HR Handbook
 
Module 5: Review
  • Summary of Work steps
  • Subject to consider. Mandatory, important and nice to have
  • Sample table of contents for a policy manual
  • Sample tables of contents for 2 HR Manual
  • Sample HR Manual
For programme details, please
Who Should Attend
  • Human Resources Practitioner
  • Human Resources Managers/Executives/Sueprvisors
  • Office Manager
  • Administration Managers
  • Administration
  • General affair Managers/Executives/Officers
  • Personal Assistant and Confidential Secretaries
Methodology
  • Highly interactive, you will learn via power-point presentation, presentations, group discussions and worksheets
  • Highly practical and experiential learning examples
  • Lively discussion and informative Q&A sessions
  • Highly informative and practical course notes for reference
Your Investment
(The early bird date is 22 June 2015)

Early Bird fees: RM1, 378.00

Standard fees: RM 1,484.00

3 for 2 fees: RM2, 968.00

The above programme fee is inclusive of 6% GST
 
 
 
 
PM Resources Sdn Bhd (Co. No. 466686-P)
Suite 7-5 Level 7, Wisma UOA II, 21 Jalan Pinang, 50450 Kuala Lumpur | Telephone: +603 2713 6868 | Fax: +603 2713 6869 |
Email: training@pm-resources.com | Website: www.pm-resources.com/training-series

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