| |
|
|
|
| |
Facilitator |
|
|
|
|
|
|
|
| |
Ms. Pat PW Yeoh
|
|
|
|
|
| |
Trainer & Consultant |
|
|
|
|
| |
 |
|
| |
|
|
| |
Event's Profile |
|
|
|
|
|
|
|
| |
| Date |
: |
21 & 22 October 2014 |
| Time |
: |
9am - 5pm |
| Venue |
|
| Suite 7-5, Level 7 |
| Wisma UOA II |
| 21, Jalan Pinang |
| 50450 Kuala Lumpur |
|
|
|
| |
|
|
| |
Registration |
|
|
|
|
|
|
|
| |
Online Registration, please
|
|
| |
|
|
|
|
|
| |
Registration via Fax,
please download form here
and fax it to (603) 2713 6869. |
|
| |
|
|
| |
PM Resources' Contact |
|
|
|
|
|
|
|
| |
|
|
| |
|
|
| |
Sharing |
|
|
|
|
|
|
|
| |
|
|
| |
|
|
| |
 |
|
| |
|
|
| |
In-house Training |
|
|
|
|
|
|
|
| |
Apart from the above program, the following are also available for in-house training:
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
|
| |
|
|
| Effective Interviewing Skills |
| A 2-Day Programme |
|
Date : 13 & 14 August 2015 (Thursday & Friday)
Time : 9.00 am - 5.00 pm |
| |
|
| Introduction |
|
|
|
Got a key position to fill? With increasing demands to juggle multiple responsibilities, it is no wonder that today’s managers in organisations of all sizes find little time to devote to the hiring process. Hiring good employees is the foundation of any successful business but selecting the right ones is hard work, and the interview process is often the most important step in the process.
|
|
Even if the manager is hiring only one employee per year, it is imperative that he / she understands all of the ramifications of interviewing that one employee.
If your organisation believes that having excellent employees is critical to producing excellent results, then you must pay close attention to the quality of your interviewing process. The people you hire today have a direct impact on the profitability of your company, both in the near term, and often for years to come. A good interview technique can help you match the best people with the right jobs and build a bright future for everyone involved. Hiring managers are not born; they must constantly do their homework in preparing to interview and hire top talent. To be an effective hiring manager, one must know what questions to ask as well as which questions are most appropriate for any given opening or particular candidate. There is no faster way to drive your business forward and increase overall productivity than by having the right people on board. With this training, you will figure out if the candidate sitting across from you is likely to become your next Employee of the Month. |
|
 |
|
|
| Objectives |
|
 |
|
The objectives of this two day programme: |
|
|
Describe the Candidate’s implicit skills based on the HAIR and LEMON model. |
|
|
|
List the 7 critical stages of an Effective Interviewing Process. |
|
|
|
|
|
State the 7 Professional Roles of a recruitment personnel. |
|
|
|
Plan and structure the interview session to obtain the 7 key information. |
|
|
|
Demonstrate the basic clarification skills |
|
|
|
Demonstrate at least 3 appropriate methods for effective Verification S. |
|
|
|
Demonstrate the skills in handling 3 types of difficult candidates, namely the Talkative, Arrogant and Manipulative candidates. |
|
|
|
|
|
| |
| Programme Outline |
|
| Module One |
|
| The Whole Brain Functions |
|
Introduction to the Left and Right Hemispheres |
|
The HAIR and LEMON model |
|
|
|
|
| Module Two |
|
| The Interviewing Process |
|
7 Critical Stages |
|
Types of Candidate |
|
|
|
|
| Module Three |
|
| The Professional Recruitment Personnel |
|
7 Professional Roles |
|
The 4Cs of a Credible Recruitment Personnel |
|
|
|
|
| Module Four |
|
| Processing Information |
|
Interviewing Styles |
|
7 Key Information |
|
Basic Clarification Skills |
|
Verification Skills |
|
Rating |
|
|
|
|
| Module Five |
|
| Handling Difficult Candidates |
|
The Talkative Candidate |
|
The Arrogant Candidate |
|
The Manipulative Candidate |
|
Some Difficult Situations |
|
|
|
|
| Module Six |
|
| Case Studies and Role Plays |
|
|
|
| For programme details, please |
|
|
|
|
|
|
| Who Should Attend |
|
|
Human Resource Managers/Executives/Personnel |
|
|
|
|
|
Anyone who are involved in the recruitment and interviewing process for their company |
|
|
|
|
|
| Methodology |
|
|
Highly interactive; you will learn via power-point presentations, presentations, group
discussions and worksheets |
|
|
|
Highly practical and experiential learning examples |
|
|
|
Lively discussions and informative Q&A sessions |
|
|
|
Highly informative and practical course notes for reference |
|
|
|
|
|
|
| Your Investment |
|
(The early bird date is 30 July 2015)
Early Bird fees: RM1, 378.00
Standard fees: RM 1,484.00
3 for 2 fees: RM2, 968.00
The above programme fee is inclusive of 6% GST
|
|
|
|
|
|
|
|
|
|
