LAM YUE PAK
7 Common Pitfalls Managers Make
A 1-Day Programme
 
Introduction
Managers manage people and situations (operations). The effectiveness of managers is largely attributed to their knowledge, skills and experience. Much knowledge and technical skills are acquired through formal education but soft-skills are seldom taught in schools and more often than not is learnt on-the-job. This informal process is a combination This informal process is a combination of corporate culture and individual mentoring/coaching and the practice differs from company to company and from person to person.

In order for companies to perform, their employees must acquire knowledge and develop skills to give their best performance to match the requirements at the workplace.

The objective of this workshop is to provide the know-how to mangers to enable them to maximize their own potential and also of each staff that they supervise.

Objectives
At the end of the workshop, participants will:

Learn to understand people better
Learn how to build trust and delegate
Learn how to communicate better to influence and motivate others
Be able to manage change more effectively
Be able to handle difficult people
Learn how to make tough decisions
Learn how to coach/mentor effectively
 
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