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  Facilitator  
  Mr. Billy Ong
  
  Trainer  
   
   
  Event's Profile  
 
Date : 13 & 14 November 2014
Time : 9am - 5pm
Venue
:
Suite 7-5, Level 7
Wisma UOA II
21, Jalan Pinang
50450 Kuala Lumpur
 
   
  Registration  
  Online Registration, please
  
   
  Registration via Fax,
please download form here
and fax it to (603) 2713 6869.		  
   
  PM Resources' Contact  
 
(603) 2713 6868
(603) 2713 6869
training@pm-resources.com
www.pm-resources.com
/training-series/
 
   
  Sharing  
 
 
   
   
   
  In-house Training  
  Apart from the above program, the following are also available for in-house training:
  
   
 
1. Customer Care and Service Excellence
2. Effective Production Planning & Warehouse Control to Ensure Quality & In Time Delivery to Customers
3. Understanding Goods & Service Tax for Retailing Industry
4. Understanding Goods & Service Tax for Construction & Engineering Industry
5. People Skills for Managers
6. Advance Brainstorming & Mind Mapping for Management Decision Making
7. Sales Negotiation
8. Developing Effective Employee Handbook
 
   
   
 
 
Managing A Sales Team
A 2-Day Programme
Date : 13 & 14 November 2014 (Thursday & Friday)
Time : 9.00 am - 5.00 pm
 
Introduction
 
Sales management is a particularly difficult job as it is one of the few relationships in business where the Manager rarely sees the staff. It is usually management at a distance. This often creates motivation and morale problems in the sales team.

At the same time, competition is increasing in all markets as supply outpaces demand and products and services can be quickly copied.
Supply is increasingly international so Sales Managers cannot just worry about domestic competition.

Many industries have been deregulated or privatised, and even the government has been forced to become more sales-oriented.  The demand for better and better customer service standards, promoted through growing consumer choice.

The sales force is vitally concerned with all these new developments. In some industries (e.g. financial service companies, notably banks and finance companies), many sales managers have been appointed, often by converting existing staff into new job roles within a short time.

With such an important job to do, it is disheartening to see so many sales managers poorly recruited, trained and motivated to perform very complex job roles.  They manage more than they lead, and as a result team members sometimes find it difficult to obtain the desired results.  In sales management, sales head must lead and not manage and that is the essence of this two-day course.

Today, the marketplace is a huge battlefield. The sales leader must have the ability to provide clear directions and be able to lead his men into battle, not from the back but at the front.
Objectives
 
The objectives of this programme:
•
To be able to motivate the sales staff
•
To distinguish the difference between a manager and leader, and the application of proper leadership roles
•
To apply the various sales planning and reporting forms
•
To understand territorial managements
•
• To carry out proper staff appraisal programme
 
Programme Outline
DAY 1
Introduction
 
•
To be able to manage a sales team so that they can generate adequate returns to the company.
Module One
 
•
The Functions & Role Of The Sales Leader
Module Two
 
•
The Selection Process
Module Three
 
•
Sales Planning & Reporting Forms
Module Four
 
•
Sales Territory Development
Module Five
 
•
Motivating The Sales Team
 
DAY 2
Module Six
 
•
Developing A Sales Compensation Plan
Module Seven
 
•
Sales Leader and Supervision
Module Eight
 
•
Planning & Control
Module Nine
 
•
Sales Evaluation (Staff Appraisal)
For programme details, please
Who Should Attend
CEOs, Marketing Managers & Sales Managers.
Methodology
To ensure that participants receive maximum benefit from the programme, participants will be provided with certain worksheets which will act as a guide to the understanding of the programme. These worksheets are specially designed to provide a flow leading to the objective of the course.

Video shows will also be screened in order to amplify substance of certain modules.

Your Investment
Early Bird
(Register by 30 October 2014)
RM 1,040 per participant
Standard
(Register after 30 October 2014)
RM 1,160 per participant
Special Fee
A Group Of 3: RM 2,320
(1 Free For Any 2 Participants)

(Your investment also includes Materials & Notes, Japanese Buffet Lunch, Tea Breaks and Certificate of Attendance)
 
 
 
 
 
PM Resources Sdn Bhd (Co. No. 466686-P)
Suite 7-5 Level 7, Wisma UOA II, 21 Jalan Pinang, 50450 Kuala Lumpur | Telephone: +603 2713 6868 | Fax: +603 2713 6869 |
Email: training@pm-resources.com | Website: www.pm-resources.com/training-series

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