Having problems viewing this email? Click here
 
 
  Facilitator  
  Mr. Agee Lee
  
  Trainer / Consultant/ Advisor  
   
   
  Event's Profile  
 
Date : 22 & 23 September 2014
Time : 9am - 5pm
Venue
:
Suite 7-5, Level 7
Wisma UOA II
21, Jalan Pinang
50450 Kuala Lumpur
 
   
  Registration  
  Online Registration, please
  
   
  Registration via Fax,
please download form here
and fax it to (603) 2713 6869.		  
   
  PM Resources' Contact  
 
(603) 2713 6868
(603) 2713 6869
training@pm-resources.com
www.pm-resources.com
/training-series/
 
   
  Sharing  
 
 
   
   
   
  In-house Training  
  Apart from the above program, the following are also available for in-house training:
  
   
 
1. Customer Care and Service Excellence
2. Effective Production Planning & Warehouse Control to Ensure Quality & In Time Delivery to Customers
3. Understanding Goods & Service Tax for Retailing Industry
4. Understanding Goods & Service Tax for Construction & Engineering Industry
5. People Skills for Managers
6. Advance Brainstorming & Mind Mapping for Management Decision Making
7. Sales Negotiation
8. Developing Effective Employee Handbook
 
   
   
 
 
Strategic Debt Collection And Its Legal Process
A 2-day Workshop
Date : 22 & 23 September 2014 (Monday & Tuesday)
Time : 9.00 am - 5.00 pm
 
Introduction
 
A practical and comprehensive approach to lay down a strong foundation to manage the credit extending, credit evaluating and credit recovery so as to minimize the level of bad debts. Thus, it only takes 36 days to erode 25 per cent of a net profit of 10% and 148 days to wipe out the whole 10 per cent.
This module then reminds the participants the necessities to understand the legal process that require early preparation of documents to quickly obtain the judgment orders. At the same time, the participants must be prepared that such legal actions can be futile too, which therefore call for early and inexpensive out-of-court settlement.
Objectives
 
The objectives of the seminar are:
•
To understand the meaning of Credit Managing
•
To lay down the credit rules to early select the good customers
•
To avail to all available information to assess the collectability of all account
•
To maintain a continuous vigilance on the existing customers in view of the ever-changing dynamics of business
•
To establish the collection policies & processes to monitor and control the slow-paying, delinquent and bad accounts
•
To lay down the various strategies on negotiation and restructuring terms on payment
•
To be wary of all the consumer excuses that likely to delay payment
•
To appreciate the Malaysian Judicial System that can help or break the business
•
To pre-plan the appropriate legal proceedings that will yield the best result on collection
•
To consider all means on legal recoveries at the least costs
•
To understand all legal issues relating to debt collecting as laid down in the judgements of the courts in Malaysia
 
Programme Outline
DAY 1
Understand the importance of debt collecting procedure, and then set the parameters on debt collecting and avoiding delinquent and bad debts
Module One
 
•
Strategic Credit Management
Module Two
 
•
Improving Cash Flows
Module Three
 
•
Watch out for Changing Environment
Module Four
 
•
Mitigating Risks
Module Five
 
•
Resolving Complaints & Disputes
Module Six
 
•
Performance Management
Module Seven
 
•
Debt Collection Techniques
Module Eight
 
•
Debt Collection Communication
Module Nine
 
•
Centralised Collection v. Outsourcing
Module Ten
 
•
Recognising Red Flags
Module Eleven
 
•
Collection Strategies
Module Twelve
 
•
Negotiation Techniques
Module Thirteen
 
•
Setting Collection Targets & Delay Tactics
 
DAY 2
Appreciate that legal recovery is a part of doing business, which cannot be left alone with the lawyers, and also must know which legal process will be effective for the different sectors of business
Module One
 
•
Legal debt Recovery Strategies
Module Two
 
•
Malaysian Legal & Judicial Systems
Module Three
 
•
Procedure for Claims
Module Four
 
•
Discovery of Documents
Module Five
 
•
Remedies & Others
Module Six
 
•
Costs
Module Seven
 
•
Civil Actions in Lower & Higher Court
Module Eight
 
•
Modes of Execution
For more programme’s details, please
Who Should Attend
Finance Managers & Finance/Account Executives, Finance Controllers, Accountants & Company Secretaries
Methodology
The programme uses a combination of training aids and real case studies to ensure learning becomes experiential and highly interactive:
•
Lectures
•
Group Discussion
•
Case Studies
Your Investment
Early Bird
(Register by 8 September 2014)
RM 1,100 per participant
Standard
(Register after 8 September 2014)
RM 1,260 per participant
Special Fee
A Group Of 3: RM 2,520
(1 Free For Every 2 Participants)

(Your investment also includes Materials & Notes, Japanese Buffet Lunch, Tea Breaks and Certificate of Attendance)
 
 
 
 
PM Resources Sdn Bhd (Co. No. 466686-P)
Suite 7-5 Level 7, Wisma UOA II, 21 Jalan Pinang, 50450 Kuala Lumpur | Telephone: +603 2713 6868 | Fax: +603 2713 6869 |
Email: training@pm-resources.com | Website: www.pm-resources.com/training-series

We comply with the Personal Data Protection Act 2010. Please click Personal Data Notice for more information.

Anti-SPAM Policy Disclaimer: Mail cannot be considered spam as long as we include contact information and a remove link for removal from this mailing list. If this email is unsolicited, please accept our apologies.

The is sent to you, as we think that they might be of interest and benefit to you. Please help to forward to others who may be interested. To choose not to receive future emails from us, simply click “unsubscribe”.